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Contact Management: The ability to store and organize customer contacts, including their WhatsApp numbers and relevant details.
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Conversation Tracking: Keeping track of past conversations with customers, ensuring continuity and personalized interactions.
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Automation: Automating routine tasks such as sending out messages, responding to FAQs, or routing inquiries to the appropriate team members.
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Integration: Seamless integration with other CRM systems, customer databases, or business tools to ensure a unified approach to customer management.
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